Digital Marketing
Learn how to promote a business online with search, social media, email and paid ads.
Technical Writing training
Learn to write clear documentation, guides and instructions for software and technical products.
Course overview
Learn to explain technical things clearly. You will write user guides, how-to articles, documentation and instructions that real people can follow.
Requirements
- A computer
- Good command of written English
- Interest in technology
What you will learn
- Plan documents for a specific audience
- Write clear instructions and guides
- Use structure, headings and visuals well
- Edit and review technical content
Practical projects
- A user guide for a real product
- A set of how-to articles or an FAQ
Skills you will gain
- Clear writing
- Documentation
- Editing
- Audience analysis
- Structuring content
- Documentation tools
Career and application opportunities
- Technical writer
- Documentation specialist
- Content writer for tech companies
- Help-centre writer
Curriculum
1Technical writing foundations
- What technical writing is
- Types of technical documents
- Knowing your audience
- The writing process
2Writing clearly
- Plain language
- Writing instructions
- Words, sentences and style
- Avoiding jargon
3Structure and design
- Organising information
- Headings and formatting
- Using screenshots and diagrams
- Templates and style guides
4Documentation in practice
- User guides and manuals
- FAQs and help articles
- API documentation basics
- Working with experts
5Review and publishing
- Editing and proofreading
- Getting feedback
- Publishing and updating documents
- Capstone documentation project
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